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Author: larissa

In the ever-evolving landscape of digital communication, the role of Public Information Officers (PIOs) in local government has never been more vital. As we leap into 2025, social media channels have become essential tools for government entities to communicate promptly and efficiently with the public....

Nestled in the heart of Oakland Park, FL, the Culinary Arts District is a vibrant hub for food lovers, offering everything from artisanal bakeries to trendy farm-to-table restaurants. But as delicious as these eateries are, they face a common challenge: stiff competition in a crowded...

In a world where social media dominates our daily lives, government Public Information Officers (PIOs) have an incredible opportunity to connect with citizens like never before. But let’s face it—text-heavy posts can often get lost in the shuffle. That’s where visual content comes in! By...

Background: A local Community Redevelopment Agency (CRA) was in the process of revitalizing its downtown area, aiming to attract new businesses and enhance the economic landscape. However, despite the intended benefits of the redevelopment, local business owners experienced frustration and discouragement due to bureaucratic delays, lack...

Summary: Intake Systems - Create centralized inboxes/forms to route incoming queries to correct departments. Saves residents from contacting multiple numbers/emails.Response Protocols - Set expected response times for common question types. Social questions answered ASAP. Email/form inquiries within 24 hrs. Phone within 3 rings.Content Calendars -...

Background Our client, a local Fort Lauderdale chiropractor, had previously engaged a PPC company to manage their online advertising efforts. However, they faced significant challenges with this company, including poor communication and a lack of professionalism. The chiropractor's goal was to generate 18 new patient...